I was thinking about what happened to our Comcast service when we first moved to Seattle, after our recent slight mix ups with their digital conversion. We moved into our new apartment, and mysteriously, Comcast on every channel is just one thing: hard core, and I mean REALLY hard core porn. Specifically, the audio is nothing but flesh slapping flesh for minutes on end combined with screaming. I have no idea what channel it was, and while it was fun for a few jokes and “Wow, is this for real?” moments, we wanted regular TV in the end.
The field lady that come out to investigate–the Comcast dispatcher thought we were kidding–took one look at it, handed me a replacement box to hold a moment while she bent over to undo the old one from Connecticut–and said:
“I don’t see a problem with that,” and couldn’t stop laughing, but neither could we. It was the first time I ever had fun with someone coming out to fix something. Win! The local Seattle staff for them has always been awesome. National, definitely not so much, but with 100,000 employees I suppose it has to be a dice roll there. But local Seattle staff? Always fantastic.
Update: It turns out our recent problem was also caused by the fact that our older Series 2 Tivo apparently doesn’t play nice with the Comcast digital conversions and most “standard” Tivo setups with Comcast converter boxes. That’s now a 3rd or 4th very nice Comcast trip out to our place in as many years. Sadly, no incredibly cute/hot repair lady to chuckle over porn, but this last guy totally looked like Alan Tudyk (Wash from Firefly).
Mainly, this is since S2 Tivos have only internal analog converter cards. We use the infrared controller, that Tivo supplies, so this lets us control the Comcast channel changing via our Tivo remote. We can still control and run the operation, but had lost most of our basic cable because of this. Reformatting the Tivo into old school single tuner mode (AKA, “The Fancy VCR”) let us get the channels back. The problem is that a lot of the magic firepower of Tivo is with the dual tuner, to let you record two things and watch a third, and that is now gone on the S2 models. We ended up biting the bullet and ordering a Series 3 Tivo because of this, and because Tivo had a conveniently priced (and timed!) upgrade offer for old-timer customers like us. All digital, three signals again, and we can stream Netflix directly into the new one.